SHIPPING & DELIVERY POLICY

At Athlit.in, we understand that timely and reliable delivery is an important part of your shopping experience. We work with trusted logistics partners to process and deliver your orders as efficiently as possible.

Please review the following Shipping & Delivery Policy before placing your order.

1. ORDER PROCESSING

Orders are generally processed within 1–2 business days from the date of successful order confirmation.

Processing is carried out on business days and excludes Sundays and applicable public holidays.

Certain products, including customised, made-to-order, or specially processed items, may require additional time before dispatch. Any applicable processing timeline will be mentioned on the respective product page.

Once your order has been processed and handed over to our logistics partner, you will receive shipping and tracking information where applicable.

2. SHIPPING CHARGES

Shipping charges, if applicable, will be calculated based on factors such as the order value, package weight, delivery location, and applicable shipping service.

The final shipping charge, if any, will be displayed during checkout before you complete your purchase.

Athlit.in may offer free shipping on selected products, orders, locations, or promotional campaigns. Any applicable free-shipping offer will be subject to the terms displayed at the time of purchase.

3. ORDER TRACKING

Once your order has been dispatched, tracking details will be shared with you through the contact information provided at the time of purchase.

You can use the tracking information to follow the shipment status and obtain the latest available delivery updates from the logistics partner.

Please note that tracking information may take some time to become active after the shipment has been handed over to the carrier.

4. ESTIMATED DELIVERY TIME

Delivery timelines may vary depending on the destination, courier availability, weather conditions, local operating conditions, and other factors.

The estimated delivery date shown at checkout or communicated after dispatch is an indication and should not be treated as a guaranteed delivery date.

Athlit.in will make reasonable efforts to ensure that orders are delivered within the estimated timeframe.

5. DELIVERY DELAYS

Although we work to minimise delivery delays, certain circumstances may be outside our reasonable control.

Delays may occur due to factors such as:

·      Adverse weather conditions;

·      Natural disasters;

·      Transportation disruptions;

·      Courier or logistics issues;

·      Regional restrictions;

·      Public holidays;

·      Incorrect or incomplete delivery information;

·      Operational disruptions; or

·      Other unforeseen circumstances.

In the event of a delay, we appreciate your patience while the logistics partner works to complete the delivery.

6. DOMESTIC SHIPPING ONLY

At present, Athlit.in ships orders within India only.

We currently do not offer international shipping. If our international shipping service becomes available in the future, the applicable terms, charges, and delivery conditions will be updated on the website.

7. ORDER MODIFICATIONS & CANCELLATIONS

If you need to modify or cancel an order, please contact our customer support team as soon as possible, preferably within 12–24 hours of placing the order.

We may not be able to accommodate changes once an order has entered processing, packing, or dispatch.

Once an order has been dispatched, it cannot normally be modified or cancelled. In such cases, the order may be subject to the applicable Return & Refund Policy after delivery.

8. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.

Please carefully verify the following information before completing your purchase:

·      Recipient’s name;

·      House/flat/building number;

·      Street/locality;

·      City and state;

·      PIN code; and

·      Valid contact number.

Athlit.in will not be responsible for delivery failures, delays, additional charges, or shipments delivered to an incorrect location resulting from inaccurate, incomplete, or incorrectly entered information provided by the customer.

If you realise that your delivery information is incorrect, please contact us immediately. While we will make reasonable efforts to assist, changes cannot be guaranteed once an order has been processed or dispatched.

9. DELIVERY ATTEMPTS & UNDELIVERED ORDERS

Our logistics partners may make multiple delivery attempts depending on their operational policies.

If an order cannot be delivered due to reasons attributable to the customer, including an incorrect address, unavailable recipient, refusal to accept the shipment, or failure to respond to the delivery partner, the shipment may be returned to Athlit.in.

Any re-shipping or additional delivery arrangements may be subject to applicable charges and verification.

10. CONTACT US

If you have questions about your shipment, delivery status, or any issue relating to your order, please contact our customer support team.

Email: Info@Athlit.in
Phone: +91 8220497056

Our support team will assist you with available information regarding your order and shipment.

By placing an order through Athlit.in, you acknowledge that you have read and understood this Shipping & Delivery Policy and agree to the terms applicable to the delivery of your order.

Thank you for choosing Athlit.in.